Finding a trusted roofing contractor means finding a company trusted by its customers by seeking recommendations and checking reviews. Making sure the company is also licensed by the state and certified by the materials manufacturer will help you find a roofer with a trustworthy reputation.
Are you trying to find the most trustworthy roofer in your area? Keep reading to find out insider tips on determining whether a company is trustworthy!
In this article, we’ll outline the best tips for making sure a potential roofer can be trusted. We will explain how to check out reviews and search the company’s history with the Better Business Bureau. We’ll also explain what it means to be licensed and certified.
Finding Trusted Roofers in Maryland
The first place to start when looking for a roofer is to identify a few local companies. Then verify that they are licensed and certified. Ask for recommendations and read reviews online. Check out their business rating with the Better Business Bureau.
Local Roofers Need Trust
We recommend finding local roofing companies because these companies build trust with customers. They rely on their reputation for business. Roofing companies that travel from place to place after storms do not need to build trust for their business model.
Licensed Roofing Companies
Roofers with licenses agree to follow the laws and obtain proper permits before beginning work. In Maryland, your roofer should have an MHIC license. This license offers consumer protection. We recommend only working with roofers with the MHIC license because of those protections.
You can see if your desired roofer is licensed with the MHIC Look Up tool online.
Certified Contractors Are Trusted by Manufacturers
Roofing material manufacturers offer certifications to roofing companies. These certifications mean the manufacturer has trained the contractor on proper installation and trusts the contractor to install the product according to specifications.
Manufacturers of roofing materials offer warranties for their products, but they usually only honor those warranties if the roof is installed by a certified contractor.
Recommendations for Trusted Roofers
A great place to ask for recommendations is neighbors with new roofs. If you like how the roof looks, ask your neighbor about the roofing company and whether or not they would use the company again. Ask whether your neighbor trusted the contractor throughout the roofing process.
We have some other recommended questions that may help you determine whether or not you would consider using the same roofer.
- Did the roofing company pressure you into signing a contract?
- Did the company stay true to the quote they listed when they inspected the roof?
- Did the roofing company communicate with you about projected timelines or delays?
- Were you comfortable with the price?
- Did you have any concerns? Did the company address those with you?
- Are you pleased with the quality of the work and materials?
If you and your neighbor are comfortable discussing the price of roof replacement, that may help you determine what to expect when you contact companies for quotes.
Online Reviews to Determine Trustworthiness
We recommend checking Google reviews because Google is arguably the most popular location for people to write reviews. You will want to find a company with hundreds or more reviews so that you know the reviews are representative of the company’s trustworthiness.
Companies with too few reviews may be roofers with less experience or roofing companies whose reviews have been written by friends and family. You can put more trust in a company with glowing reviews from hundreds of customers.
Some other places to check reviews include social media like Facebook or Instagram. Yelp is another website that may provide good information on reviews.
Search for the following information in the reviews to determine trustworthiness:
- Were the customers comfortable with the process?
- Do reviewers mention things about lies or dishonesty?
- Are the customers satisfied with the end result?
- Were issues resolved satisfactorily?
We list the last one because you should see if a company is willing to make it right with unsatisfied customers. That means the company wants to build trust with customers and the community.
Roofer Better Business Bureau Rating
Another important place to check for information is through the Better Business Bureau (BBB). The BBB grades companies based on ethical business practices. Search for a company that is BBB accredited for the most trustworthiness.
BBB-accredited companies are held to a higher standard. Accredited companies share the mission and vision of the Better Business Bureau for greater transparency and integrity in business practices.
Enter the roofer’s information into the website or search by zip code to get a list of accredited businesses on the website.
Once you have checked out the reviews, it’s time to collect quotes from two or three companies that have a trustworthy reputation. During the quote process, don’t forget or be afraid to ask questions and determine your impression of their trustworthiness.
During this process, you can determine which roofers will offer the best quality and most affordable products and services.
For roofing needs in the greater Baltimore area, reach out to Tar Heel Construction Group. We would love to assist you with your roofing needs!
Frequently Asked Questions
What are the signs of a dishonest roofing company?
Roofing companies that pressure you into signing contracts without collecting bids may be dishonest. The company could be lying about needed repairs or too money-focused for comfort. Also, be wary of “contractors” who drive by and offer to make repairs based on their drive-by.
How much should a roof replacement cost?
Roof replacement costs vary by location and desired roofing materials. Speak to neighbors with new roofs for the best idea of a reasonable roof replacement cost. Collect quotes from more than one roofing company to determine the most competitive or appropriate estimate.
How do I avoid roofing scams?
To avoid roofing scams, you should verify the license of any prospective roofing contractor.